Garage door springs are one of the most essential—and dangerous—components in your door system. At Garage Door Xpress, we frequently get calls from Johnson City homeowners dealing with sudden spring failures. If your door won’t open or you heard a loud snap, this guide explains what likely happened and what to do next.
What Garage Door Springs Do
Your garage door springs carry the weight of the entire door, allowing it to open and close smoothly. Most Johnson City homes have either torsion springs (above the door) or extension springs (along the sides). When one of these springs breaks, the door becomes inoperable—and dangerous.
Common Signs of a Broken Spring
If you live in Johnson City or the surrounding Tri-Cities, look for these spring failure symptoms:
- Loud bang from the garage (like a firecracker)
- Door refuses to open, or only opens a few inches
- You hear the opener straining
- Door feels extremely heavy when lifted manually
- Door shakes or jerks during motion
- Visible gap or break in the spring coil
Is It Safe to Use My Garage Door?
No—it’s not safe. Operating your garage door in Johnson City with a broken spring can:
- Damage your opener motor
- Cause personal injury from a collapsing door
- Create cable snap risks
- Void your garage door warranty
If you notice signs of a broken spring, contact Garage Door Xpress in Johnson City immediately.
What to Do If Your Spring Breaks
Here’s what to do if you suspect a spring failure:
- Don’t touch it. Springs are under extreme tension.
- Unplug the opener. Prevent further use or motor damage.
- Call Garage Door Xpress. We’re based in Johnson City and offer same-day service throughout the Tri-Cities.
Our Johnson City Spring Repair Includes
- High-tension torsion & extension spring replacement
- Full safety inspection of the door and opener system
- New high-cycle springs built to last longer
- Balanced calibration for smooth operation
- Service available in Johnson City, Elizabethton, Kingsport, Bristol, and more
Areas We Serve
In addition to Johnson City, we also provide broken spring repair in:
Jonesborough, Erwin, Gray, Piney Flats, Elizabethton, Bristol, Kingsport, and nearby towns.
Need Garage Door Spring Repair in Johnson City?
Don’t risk injury or further damage. Call Garage Door Xpress at (423) 670‑8080 or book your spring repair online. We’re local, fast, and available 24/7 in Johnson City and beyond.
